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2005 Warren
Cheyenne, WY
82003

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Wyoming Hospital Association
Leadership Training Program

Technical experts in every industry are often promoted into management positions without much, if any, management training. Healthcare is no exception.  The Wyoming Hospital Associaton Leadership Training Program is designed to fill that gap. The program is composed of nine courses that provide a solid foundation for new leaders and managers.

Please complete the form below to register for the WHA Leadership Training Program.
( * Required Field )
*First Name:  
*Last Name:  
*Hospital:  
*Videoconference Site:  
Address:
*City:  
*State:  
Zip Code:
*Phone:  
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The WHA Leadership Training Program will deliver two classes per month.

Note: Classes are sequential and must be taken in order. All courses will begin at 8:30 a.m. and end at 12:30 p.m. All classes will be delivered via the statewide telehealth network.

2010 Leadership Training Class Schedule

CLASS

COMPETENCY ADDRESSED

DATES AND TIMES

(R)Essentials of Leadership:  This prerequisite course teaches leaders how to get results through people.

Communication

02/11/10
4 Hours (8:30 – 12:30 pm)

(R)Coaching For Success: Teaches proactive coaching skills that leaders need to help people take on new tasks or solve problems.

Aligning performance with success

02/25/10
4 Hours (8:30 – 12:30 pm)

(R)Coaching For Improvement and Performance:  Builds the skills leaders need to help people with performance or work habit problems.

Coaching and Follow-up

03/18/10
4 Hours (8:30 – 12:30 pm)

(R)Retaining Talent: This class helps leaders understand their critical role in retaining organizational talent.  They learn to identify what it takes to keep employees happy and satisfied and how to conduct “quick check” discussions critical for retaining valuable employees.

Building Trust and Inspiring Others

03/25/10
4 Hours (8:30 – 12:30 pm)

(R)Resolving Conflict:  Enables leaders to recognize signs of conflict, assess the conflict, and serve as catalysts to achieve resolution.

Managing Conflict

04/08/10
4 Hours (8:30 – 12:30 pm)

(R)Leading Change: Explores how change affects individuals and teams and shows leaders what they can do to help others adapt.

Facilitating Change

04/22/10
5 Hours (8:30 – 1:30 pm)

(O) Basic Budgeting:  Participants will review the basic concepts in budget and fiscal management.

Budgeting

05/06/10
4 Hours (8:30 – 12:30)

(R)What’s My Team Style: Team Style clearly teaches employees the personal, interpersonal, and organizational advantages of working together, whether in teams or work groups.

Building strategic working relationships

06/03/10
4 Hours (8:30 – 12:30)

(O) Building Patient Loyalty: Building Patient Loyalty develops and enhances people’s skills in delivering top-quality service. Participants learn to:

  • Meet and exceed personal and practical needs
  • Conduct effective, efficient interactions.
  • Handle difficult or emotionally charged situations.
  • Work as a team to provide service beyond expectations.
  • Take personal initiatives that enhance the quality of service offered.

Supporting customer loyalty

06/3/10
4 Hours (8:30 – 12:30)
 
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